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It's the Drivers Fault
Companies these days are getting very good at covering
their rear-ends. They can make almost anything look like it was the drivers fault. With lawyers
and college educated executives on their side, they write company policies and job descriptions
that totally cover their butts and place all the responsiblity squarely on their drivers. What's
a driver to do? It's easier said than done, but to put it simply... Drivers need to learn to
cover their own butts as well.
Read your companies job description thoroughly,
over and over, until you memorize it. The more detailed it is, the better they are at covering
their you-know-what. If they ask you to sign it, sometimes you can get away with not signing
it at all (simply through it away and later claim that you never got one). Or, maybe you can
make some changes to it. Scratch off a word that you don't agree with here and there, or add
a sentence, until it meets your satisfaction. Some companies wont let you make any changes
to the job description. If that is the case, you should really take the time to read it well.
Take notes about certain things and know what you will do if and when certain problems arise.
For example, it may say that drivers are responsible
for any overweight tickets. This is pretty standard. Just don't take any overweight loads.
You shouldn't do that anyway. Know what your truck and trailer weigh (empty) and know what
the maximum weight is that you can haul. If you can, watch them load it and see that they spread
the weight out evenly. After you are loaded, go to the nearest scale and weigh it. If you find
that it is too heavy, go back to the shipper. Even if they are closed and you are flat broke
and in a hurry, just go back and make them fix it, even if it's the next day. A dispatcher
may tell you to "take it anyway, we do it all the time, just go around the scales."
If they try that, don't do it. I was once overweight 400 pounds and made a dispatcher fax me
a signed statement swearing that he would pay the overweight ticket, if I got one. They can't
fault you for doing things right. If they expect you to take overweight loads all the time,
you should find another job.
Some companies dump the responsibility of counting
the pieces on the driver. Even if the trailer is preloaded and sealed, you may be responsible
for any shortages or damage. Whenever you pick up a sealed trailer, sign the bill "SLC"
(shippers load and count) and make sure the seal number is on the bill before the shipper takes
their copies. Some shippers wont let you sign SLC. They are getting pretty good at covering
their rears too. I have sometimes seen signs at shippers that say "no signing SLC",
but I would anyway. In fact, even if I counted the freight, I would oftentimes sign SLC. SLC
has become part of my name. Whenever you sign a bill, you should put as much information as
you can on it. Your name, company name, truck number, date, SLC, seal number, etc. I know it
takes a long time, especially if there are multiple bills, but like I said before- everyone
is covering their own butt and you have to cover yours too. If you don't, it will be your fault
when something happens.
Even on the road, just about any accident that you
may have will be blamed on you if it is at all possible. If your log is not up to date when
someone rear-ends you, they might try to blame you. They'll call it "preventable".
You shouldn't have been on the road, if you were out of hours. It doesn't have to be your fault
to be a "preventable" accident. If there was any way to prevent it from happening,
then that is what you should have done. If you are out of hours on your log, park it. If you
are hauling hazmat, go around cities and tunnels and stay away from ballgames or crowds. Hazmat
fines are huge, even ridiculous. Take the time and read everything about whatever hazmat you
may be hauling. And make sure hazmat bills follow the letter of the law.
Keep copies of everything. Bills, trip envelopes,
scale and toll reciepts, etc. You are guilty until proven innocent, so always be prepared to
prove things. I once sat through an orientation with a driver who recorded the whole thing.
That may seem a bit extreem, but I would like to be there when he proves something someone
told him and they try to blame him otherwise. He recorded all his phone conversations too,
from recruiters to dispatchers and says that he learned his lesson early, that they do in fact
lie. Not all, of course, and not purposely (sometimes), the truth gets spread a little thin.
When you're in city traffic, keep a great following
distance in front of you, even though cars will be cutting in front of you, just stay calm
and let them. Give them even more room, because if you rear-end someone, it is automatically
your fault. Sometimes five cars will jump in front of you at the same time, from both sides
and then suddenly stop. You know this happens all the time and you should be able to stop when
it does. Otherwise it will be your fault. I know it isn't fair, but that's the way it is.
The chain of command leads down to the driver. There
is no one else left for you to blame. In a time when everyone else is trying to dodge personal
responsibility, more of it ends up being dumped on drivers. Doing everything by the book isn't
easy, I know. But it is neccessary. In todays cut-throat world of me-first, blame it on the
driver and we-can-do-that customer service, it's every man for himself. Drivers have always
been the scapegoats for big companies that treat people like numbers. C-Y-A. Thanks for listening
and please check out www.bigcitydriver.com for more helpful tips for todays drivers.
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